Forgoton App Password

Important: Your password for the ProMedLink mobile app is NOT the same as your password for your account on the website!

Your ProMedLink App Password is set from inside your profile on the website. To see it or change it:

  1. Click “Login” in the menu at the top of this website screen and enter your email address and password.
  2. Click “Profile” in the menu.
  3. Click the settings cog top right of your profile screen.

In the profile screen the ProMedLink App Password is displayed at the top. If you want to change it do the following:

  1. Click the settings cog icon top right, click “Edit Profile”.
  2. Edit the ProMedLink App Password text box.
  3. Scroll to the bottom of the page and click “Update Profile” to save your changes.